Privacy Policy
Last Updated: October 7, 2025
Your privacy is critically important to us. This policy explains how we collect, use, and protect your personal information.
1. Introduction
ReviveNext ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains in detail how we collect, use, disclose, store, and safeguard your information when you use our website restoration platform at revivenext.com (the "Service").
This policy applies to all users of our Service, including visitors, registered users, and customers. By using ReviveNext, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information You Provide Directly
- Account Registration: Full name, email address, password (encrypted using bcrypt), account creation date
- Profile Information: Optional profile photo, company name, job title, website URL
- Payment Information: Billing address, payment method details (processed and stored securely by Stripe, we never store full credit card numbers)
- Archive Restoration Requests: Target website URLs, selected restore dates, restoration preferences and settings
- Communications: Support tickets, email correspondence, feedback submissions, survey responses
- Two-Factor Authentication: Phone number (optional), authentication app settings
2.2 Information Collected Automatically
- Device Information: IP address, browser type and version, operating system, device type, screen resolution
- Usage Data: Pages visited, features used, time spent on pages, click patterns, navigation paths
- Log Data: Access times, error messages, performance metrics, API requests
- Location Data: Approximate geographic location based on IP address
- Cookies and Similar Technologies: Session cookies, preference cookies, security tokens (see Cookie Policy for details)
2.3 Information from Third-Party Sources
- Payment Processors (Stripe): Transaction confirmations, payment status, fraud detection data
- Analytics Services (Google Analytics): Aggregated usage statistics, demographic information
- Wayback Machine API: Archive availability data, snapshot metadata (no personal information)
- Email Service Providers: Email delivery status, open rates, bounce notifications
3. How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- • Process archive restoration requests
- • Generate and deliver WordPress packages
- • Provide customer support
- • Manage your account and subscriptions
Analytics & Improvements
- • Analyze usage patterns and trends
- • Improve platform performance
- • Develop new features
- • Conduct research and testing
Payment Processing
- • Process payments and refunds
- • Detect and prevent fraud
- • Send payment receipts and invoices
- • Manage billing and subscriptions
Communications
- • Send service notifications
- • Provide customer support responses
- • Share product updates
- • Send marketing emails (with consent)
Security & Compliance
- • Prevent fraud and abuse
- • Enforce Terms of Service
- • Comply with legal obligations
- • Protect user safety and security
Marketing & Advertising
- • Show personalized ads (with consent)
- • Measure ad campaign effectiveness
- • Conduct remarketing activities
- • Optimize conversion funnels
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Contract Performance: Processing necessary to provide our services to you
- Legitimate Interests: Improving our services, preventing fraud, direct marketing (where permitted)
- Consent: When you have given explicit consent for specific processing activities
- Legal Obligations: Compliance with applicable laws and regulations
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data with the following parties:
Service Providers
Third-party companies that help us operate our platform:
- • Cloud Hosting: Amazon Web Services (AWS), Digital Ocean
- • Payment Processing: Stripe (PCI DSS compliant)
- • Email Services: SendGrid, Amazon SES
- • Analytics: Google Analytics (anonymized IP addresses)
- • Error Tracking: Sentry.io
- • CDN Services: Cloudflare
Legal Compliance
We may disclose information when required by law, court order, government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period |
|---|---|
| Account Data | Until account deletion + 30 days |
| Restoration Packages | 30 days after creation |
| Payment Records | 7 years (tax compliance) |
| Usage Logs | 90 days |
| Support Tickets | 3 years |
| Marketing Emails | Until opt-out |
| Analytics Data | 26 months (Google Analytics default) |
7. Your Privacy Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of all personal data we hold about you
Right to Correction
Request correction of inaccurate or incomplete data
Right to Deletion
Request deletion of your personal data ("right to be forgotten")
Right to Data Portability
Receive your data in a machine-readable format
Right to Object
Object to processing based on legitimate interests
Right to Restriction
Request restriction of processing under certain conditions
Right to Withdraw Consent
Withdraw consent for processing at any time
Right to Lodge Complaint
File complaint with your local data protection authority
To exercise these rights: Email revivenext@gmail.com with your request. We will respond within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to provide, improve, and secure our Service. For detailed information about the cookies we use and your choices, please see our Cookie Policy.
9. Data Security Measures
We implement comprehensive security measures to protect your data:
Encryption
- • TLS 1.3 for data in transit
- • AES-256 encryption for data at rest
- • Bcrypt hashing for passwords
Access Controls
- • Role-based access control (RBAC)
- • Two-factor authentication (2FA)
- • Regular access audits
Monitoring
- • 24/7 security monitoring
- • Intrusion detection systems
- • Automated threat detection
Compliance
- • PCI DSS compliant payment processing
- • GDPR compliance
- • Regular security audits
10. International Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence, including the United States. We ensure that such transfers comply with applicable data protection laws through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions recognizing equivalent data protection standards
- Other legally recognized transfer mechanisms
11. Children's Privacy (COPPA Compliance)
Our Service is not intended for children under 18 years of age.
We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at revivenext@gmail.com.
Upon verification, we will delete such information from our systems within 30 days.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request disclosure of personal information collected, used, shared, or sold
- Right to Delete: Request deletion of personal information we hold about you
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: Exercise privacy rights without discriminatory treatment
To exercise these rights, email revivenext@gmail.com.
13. Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable data protection laws. Notifications will include:
- Nature of the breach and data affected
- Likely consequences of the breach
- Measures taken or proposed to address the breach
- Contact information for further inquiries
14. Third-Party Services
Our Service integrates with third-party services that have their own privacy policies:
- Stripe: Privacy Policy
- Google Analytics: Privacy Policy
- Google reCAPTCHA: Privacy Policy
- Amazon Web Services: Privacy Policy
- Cloudflare: Privacy Policy
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through:
- Email notification to registered users
- Prominent notice on our website
- In-app notification for logged-in users
Your continued use of the Service after notification constitutes acceptance of the updated policy.
16. Contact Information
For privacy-related inquiries:
Email: revivenext@gmail.com